Status June 2025

General Terms and Conditions of LEAP GmbH / GRIZZLYSOX
OVERVIEW

This website is operated by GRIZZLYSOX, a brand of LEAP GmbH. Throughout the website, the terms “we”, “us” and ‘our’, “GRIZZLYSOX” refer to GRIZZLYSOX as a brand of LEAP GmbH. GRIZZLYSOX offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the Site, including but not limited to browsers, vendors, customers, merchants and/or content providers.

Please read these terms and conditions carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms and Conditions. If you do not agree to all of the terms and conditions of this Agreement, you may not access or use the Site. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms and conditions.

Any new features or tools added to the current Store will also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

CONCLUSION OF CONTRACT

By placing an order in our online store, you are submitting a binding purchase offer to us, LEAP GmbH, FN 637533 z, Lindenweg 2, 9063 Karnburg, Austria, to which you are bound for seven days. The contract is concluded by sending a shipping confirmation or by dispatching the ordered goods. The automatically transmitted confirmation of receipt of your order after completion of the purchase process does not constitute acceptance of the offer by us. Our general terms and conditions are an integral part of every order.

We reserve the right not to accept the offer if an item is not available, if the credit card check is not successfully completed or if there are otherwise justified doubts about the creditworthiness. If GRIZZLYSOX is unable to fulfill an order, we will inform you as soon as possible.

PRICES

All prices are inclusive of VAT and exclusive of shipping costs and are quoted in euros at the time of ordering.

SHIPPING COSTS

We ship Europe-wide for € 3,80

Delivery is carried out by Österreichische Post AG (Austria) or Deutsche Post / DHL (Germany and all other international shipments).

The delivery time is 2 to 4 days from order. If delivered items have obvious material or manufacturing defects, please report such defects to us immediately. Failure to make a report has no consequences for legal claims. In the event of transport damage, the shipping partner must be notified within 7 days in order for compensation to be paid.

EXCHANGE

Returning the received item is the fastest way to receive the desired item. If the return is accepted, you can purchase the new item in a separate purchase.

WARRANTY & EXCLUSION OF LIABILITY

The statutory warranty provisions apply; the warranty period is 24 months from receipt of the goods. Claims for compensation for damages and expenses are excluded.

The warranty for defects caused by improper handling, incorrect use, improper modifications to the item, force majeure or wear and tear as a result of overuse is also excluded. The warranty shall expire if the customer or a third party not authorized by us has made changes or repairs to the goods.

This also applies to the warranty obligation: If improper handling or modifications are made to the goods, the warranty obligation shall lapse.

PAYMENT

We accept all major credit cards (Visa, Mastercard, American Express, Maestro, Union Pay), Pay Pal, Pay Pal Express, Apple Pay, Google Pay, EPS, as well as Klarna Invoice and Klarna Sofortüberweisung.

We have an SSL connection (Secure Socket Layer) through which the payment is processed.

The invoice amount will be charged to your account or credit card when the goods are dispatched. The goods will only be dispatched after receipt of payment. We do not deliver cash on delivery.

The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use can be found here. General information about Klarna can be found here. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy.

RETENTION OF TITLE

The goods remain the property of LEAP GmbH until full payment has been made.

DATA PROTECTION

The protection of your personal data is very important to us. We comply with the applicable data protection law, in particular the EU General Data Protection Regulation and the Austrian Data Protection Act, and take technical and organizational measures to ensure a level of security appropriate to the risk of the personal data processed.

Applicable law: Austrian law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. This choice of law does not affect the mandatory provisions of the law of the place of the consumer's habitual residence.

Arbitration board: We submit to an alternative dispute resolution procedure for consumers at the Internet Ombudsman, Margaretenstraße 70/2/10, 1050 Vienna, www.ombudsmann.at.

The EU Commission's online dispute resolution platform can also be used to resolve disputes with our company: http://ec.europa.eu/odr, our email address: support@grizzlysox.com

For specific details on data processing, see our privacy policy

IMAGE RIGHTS

All image rights are owned by us. The use of images, even in part, is not permitted without our consent.

SECTION 1 - ONLINE STORE TERMS AND CONDITIONS

By agreeing to these terms and conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate the laws of your jurisdiction (including, but not limited to, copyright laws) in the use of the Service. Violation or non-compliance with any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL TERMS AND CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and (a) may be subject to transmissions over various networks; and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted when transmitted over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission. The headings used in this Agreement are for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible for the accuracy, completeness, or timeliness of the information provided on this Site. The materials on this Site are for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more current sources of information. Reliance on the materials on this Site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your information only. We reserve the right to change the content of this Site at any time, but we are under no obligation to update the information on our Site. You agree that it is your responsibility to monitor changes to our Site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the Site. These products or services may only be available in limited quantities and can only be returned or exchanged in accordance with our Refund Policy: [LINK TO REFUND POLICY]

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the color representation of your computer monitor will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products or services to certain persons, geographic regions or jurisdictions. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any product or service we offer. All product descriptions and product prices are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue production of any product at any time. Any offers for products or services made on this website are void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed with or through the same customer account or credit card and/or using the same billing and/or shipping address. In the event that we change or cancel an order, we will attempt to notify you via email and/or the billing address/phone number you provided when placing the order, if applicable. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please see our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, control or have access to.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We assume no liability whatsoever arising from or related to your use of optional third-party tools.

Your use of any optional tools offered through the Site is at your own risk and discretion. You should ensure that you are familiar with and agree to the terms on which the tools are provided by the relevant third party providers. We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). These new features and/or services will also be subject to these Terms and Conditions.

SECTION 8 - THIRD PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products or services of third-parties.

We are not liable for any damages in connection with the purchase or use of goods, services, resources, content or other transactions made in connection with third party websites. Please read the third party's policies and practices carefully and make sure you understand them before you engage in any transactions. Complaints, claims, concerns or questions regarding third party products should be directed to the third party directly.